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Epoch Mod Wiki
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A2Epoch:Troubleshooting
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A2Epoch:Troubleshooting
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===Signature Check Timeout=== ====Issue==== :From the player's perspective the message is "You have been kicked off the game." :The other players in the server see "Player N signature check timed out." ====Solution==== This is a [http://www.battleye.com/ BattlEye] problem. It is most commonly associated with a low MTU setting in your network stack. The primary cause to this is indeed a setting other than 1500 MTU somewhere in your networking path. Typically it is an issue with any router you might have, but can also be your machine or modem. Often, VPN clients(such as Cisco or Juniper) or proxy services reset MTU to 1300, likely for overhead. These agent services on your computer will continually reset the MTU to a lower value. '''It is advised anyone with signature timeout problems use [http://www.speedguide.net/downloads.php TCP optimizer application]''' to inspect or change local network adapter settings. You will want to set your MTU to 1500 on the network adapter you use to connect to the internet with. Routers such as NETGEAR routers( WGR & DGN series ) also may have problems with battleye as well. Check their administrative page to see if you can change the MTU setting. '''Additional troubleshooting utility''': [http://www.iea-software.com/products/mtupath.cfm mtupath] This will attempt to check the MTU (using ping -f) for each host along the path to the server. Download it at the bottom of the page and run it in a command window like this: <pre>C:>mtupath.exe -4 *insert destination server IP here* MTU path scan to bmrf.me (74.91.123.48), ttl=64, limit=48 # 16 processing - best MSS 1472 (estimated MTU 1500) [pPPPPpPppPpppppp] # 01 nearest minimum MTU on local interface #1 MSS IN RANGE 1 <== 1471 ==> 1472 #2 MSS EXCEEDED 1473 <== 14911 ==> 16384 </pre> You should generally see around 1500 in rage. The above example is a 'working fine' model. Anything lower (say 1300 as upper end) is going to indicate a problem with MTU settings somewhere upstream. It is likely an issue with your PC or your router, but could potentially be a modem or ISP issue.
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